Virtual Assistant for Small Businesses in Australia

Running a business is exciting. Being buried in admin isn’t.

I’m Cassie, a Virtual Assistant supporting small businesses & NFP’s across Australia with seamless behind-the-scenes operations giving you back the time, clarity, and headspace to grow with confidence.

Feeling overwhelmed by business admin and operations?

Many small business owners find themselves stuck managing inboxes, scheduling, admin tasks, and day-to-day operations instead of focusing on growth.

Without the right support, it’s easy for the backend of your business to become overwhelming and time-consuming.

You didn’t start your business to spend all your time on admin.

Professional Virtual Assistant Services in Australia

I provide reliable admin support services for small businesses, helping you stay organised and in control behind the scenes.

From inbox and calendar management to general administration and operational support, I take care of the tasks that keep your business running smoothly so you can focus on clients, income, and growth.

Think of me as your dedicated small business virtual assistant, here to support your day-to-day operations with care and consistency.

Services

Flexible admin and business support services tailored to where your business is at right now.

  • I provide reliable, behind-the-scenes support to keep everything running smoothly—so you can stay focused on the bigger picture, knowing the details are taken care of.

    Inbox Management - A calmer, more organised inbox—without the constant interruptions. I sort, prioritise, and put simple systems in place so you’re not stuck sifting through emails all day.

    Calendar & Scheduling - Your time matters. I manage your calendar, coordinate appointments, and make sure everything runs smoothly—without double bookings or unnecessary overwhelm.

    Digital File Organisation - If you’re spending too long searching for files, it’s time for a better system. I’ll organise your digital workspace with clear folders and naming conventions so everything is easy to find when you need it.

    Client & Customer Enquiries - Friendly, professional communication—handled with care. Once I understand your business and tone, I can respond to enquiries on your behalf, or draft replies for you to quickly review and send.

  • Keeping your finances organised and up to date is essential but it’s often one of the most time-consuming (and easily avoided) parts of running a business.

    Accounts Payable & Receivable - I handle incoming and outgoing payments, keep records up to date, and help ensure everything is processed accurately and on time.

    Financial Tracking & Summaries - Clear, simple insights into your numbers. I track your finances and provide easy-to-understand summaries so you always know how your business is performing.

    Data Entry & System Updates - Keeping your systems up to date is essential—but it doesn’t have to be your job. I handle the ongoing data entry so everything stays accurate and current.

    I do not advise on tax or lodge BAS payments.


  • As your business grows, having the right systems in place makes everything feel easier—saving you time, reducing errors, and creating more consistency across your day-to-day operations.

    I help bring structure to the way your business runs, so you’re not constantly reinventing the wheel or relying on memory to keep things moving.

    CRM & Database Management - An organised, up-to-date system you can rely on. I maintain your client and business data so everything is accurate, easy to access, and working for you, not against you.

    Document Formatting & Proofreading - Clear, consistent, and professional documents, every time. I refine your communications so they’re polished, easy to read, and aligned with your brand.

    Systems, Processes & SOPs - Simple, practical systems that support the way you work. I help create and maintain processes and standard operating procedures so tasks are completed consistently and nothing gets missed.

Ongoing Support Packages

Flexible, reliable support designed to grow with your business.

I offer ongoing monthly retainers, giving you consistent support across your admin, finance, and systems.

You’ll have dedicated hours each month, with the flexibility to use them where you need it most. Keeping my client list small means you get reliable, consistent support from someone who truly understands your business.



Essential Support

$500

10hours/month

Ideal if you need consistent help with day-to-day admin and light support to keep things running smoothly.


Growth Support

$1,000

20 hours/month

For businesses ready for more hands-on support across admin and finance, with greater capacity to stay on top of everything behind the scenes.

Priority Support

$2,000

40 hours/month

Ongoing, high-level support with priority access. Best suited to growing businesses who want a reliable right-hand to help manage the day-to-day and keep everything moving.

Need something more tailored?

If you’re not sure which option is the right fit—or you’re looking for something more customised—I’m always happy to create a package that aligns with your business and the way you work.

Ad hoc hours available $50/hour.

Get in touch and we can build something that feels like the right level of support for you.

Got questions?

If your curious how I can help your business and it’s specific needs, send me an email! I’d love the chance to hear more about you and how I can help!